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Shipping to Australia FAQ

Please see below for the answers to a number of frequently asked questions relating to removals and shipping to Australia...
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Shipping to Australia FAQ

What are the main items which I can and cannot ship to Australia?

  • As a general rule, foodstuffs should be avoided if possible but if you do plan to take food with you, contact your Move Manager for advice on the implications and for a list of restricted food items for Australia.
  • Alcohol is generally expensive to ship due to high customs duty and taxes in Australia. If you do plan to take alcohol, we will require a list of each bottle including details such as % alcohol volume. We will provide an Alcohol Declaration form for you to complete.
  • Wicker / Cane items such as baskets and chairs are likely to be inspected and sent for fumigation if considered by Australian quarantine officers to be a risk to Australia’s natural environment.
  • Untreated wood items should not be included in your shipment. Paint or varnish any untreated wood before shipping or do not bring the items with you.

How can I prepare my household items before moving to Australia?

All of your outdoor items must be prepared prior to moving to Australia. Any item which has been in contact with the outdoors / mud / dirt, must be spotlessly clean before shipping. This applies to items such as bikes, garden tools, golf clubs, sports equipment, garden furniture and children’s outdoor play equipment among others.

We recommend firstly washing the items with soapy water to remove visible dirt and then disinfecting the items with a product such as Jeyes fluid or Zoflora.

The soles of your shoes must also be cleaned.  A good tip is to use an old toothbrush and a product such as Milton sterilising fluid  to clean the soles.

Can I ship gardening equipment to Australia?

It is possible to include gardening equipment but it must be cleaned and disinfected as above. Lawn Mowers must be drained of fuel before shipping and thoroughly cleaned also.

Can I bring my tool box with me to Australia?

If you have a tool kit for personal or work use, this can be included in your shipment provided that all tools are thoroughly cleaned and disinfected before shipping.

Please advise your moving company if you are taking a tool box so that we can check the weight of the tool box (this is necessary in order to comply with health and safety requirements).

Can I include candles in my shipment?

We would advise not to ship candles if possible as beeswax is a prohibited / restricted item and therefore an item of concern to Australian quarantine inspectors, possibly resulting in a longer quarantine inspection for your shipment.

In addition, candles are at risk of melting during transit. If you do wish to take candles, please place them inside a tupperware or plastic container to prevent leakage.

Can I bring Christmas decorations into Australia?

Christmas decorations are often made of pine cones, holly, bark and other natural materials. These items could carry a pest or disease threat and therefore would therefore be considered as items of concern to Australian quarantine.

If you require any further clarification on the above or if you have other questions regarding your move to Australia, please don’t hesitate to contact us for free advice and information. 

Our Credentials

As one of the leading providers of overseas removals services on a national and international scale, we pride ourselves on providing a professional and friendly service from ourhighly trained and competent team. We have been recognised as one of the leading international moving companies by the networks below and we are, therefore, proud of our credentials and the quality standard they represent.
International Removals

British Association of Removals issues update on current international shipping problems

3 September 2021

Company History

Classic 1962 Removals Vehicle Donated to Transport Museum

27 August 2021

International Removals

International removals specialist calls on UK government and competition watchdog to step in amidst global shipping crisis

23 August 2021

News

Issues uncovered as ITV’s Undercover Big Boss goes behind-the-scenes at removals firm

20 August 2021

Covid-19

Covid safety measures continue as John Mason International drives forward overseas relocations

5 August 2021

International Removals

John Mason International passes key industry audit and inspection with flying colours

26 July 2021

Some of our Customer Reviews

If anyone asks me to recommend a removal company, you and your team are absolutely first on my list. You guys have been super helpful plus, all the way from initial contact to the end and so approachable.

Surrey, UK to Sydney, Australia - December 2020

We have been so impressed with the care taken and the quality of packing, and also realise perhaps how lucky we have been to instigate the move when we did, and then to ask John Mason to do it for us.

D.P. Leeds, UK to Perth, Australia – November 2020

Absolutely one of the best movers I have worked with. Pleasant helpful admin staff and the delivery drivers were absolute angels sorting and moving the boxes where I asked them to. Arrived exactly when they said it would.

Selby, UK to Sydney, Australia - September 2020

Read more independent reviews about us on TrustPilot
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