Accreditations

John Mason International Movers are the UK's most trusted moving company. Not only are the FIDI-FAIM accredited, BAR members but they were the first moving company to achieve IAMTrusted status within the UK. John Mason International has also been benchmarked as ‘low risk’ and ‘financially sound’ by Ernst & Young Credit Risk Barometer. Find out more about our accreditations below.

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How do you know if you’ve picked the right removals company? How do you know you can trust a company with your items? Well one sure-fire way getting it right is to look for industry accreditation – like that offered by the British Association of Removers, or the International Federation of International Movers (FIDI) . Being a BAR or FIDI member says a lot about a company because it means being part of a initiative dedicated to promoting excellence in the removals industry. It also offers movers a great deal of protection. We would strongly recommend never to use a UK international moving company who is not a member of either.

FIDI FAIM

The International Federation of International Movers (FIDI) is the largest global alliance of professional moving companies. All FIDI members need to have FIDI FAIM certification which is the industry’s leading quality standard.

FIDI FAIM accreditation is only awarded to companies who have been independently audited and who have proven that they satisfy the most stringent, industry-specific standards of customer care. FIDI FAIM certification is a quality guarantee for your move, giving you peace of mind that you are dealing with a professional moving company.

Bristish Association of Removers

The British Association of Removers are UK’s professional trade association for the removals industry. John Mason International are long-standing members of the BAR Overseas Group and part of the BAR Advance Payment Guarantee Scheme. A long-standing member of the British Association of Removers (BAR), John Mason International is a leading light in overseas relocations. Its membership demonstrates the company’s commitment to those it is helping move their lives abroad. Less than 60 companies in the UK meet the stringent membership criteria and exacting standards required of BAR’s members. Moving companies are regularly inspected to make sure their facilities, equipment, staff training and operational procedures remain at the highest level.

The BAR Financial Guarantee is a vital part and requirement of any international move. It is an advance payment guarantee system that covers the financial protection of your shipment costs and ensures that your shipping charges are paid whatever happens to the company shipping them. John Mason International, through their membership of the BAR Overseas Group, can offer this cover to you at no extra cost.

Movers Trading Club

John Mason International Limited is an authorised member and agent of The Movers Trading Club Ltd (MTC) which is a Foreign (non-USA) based ‘Non Vessel Operating Common Carrier’ (NVOCC) registered with the US Federal Maritime Commission (FMC), organisation number 027552.


The Furniture Ombudsman

We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by:

The Furniture & Home Improvement Ombudsman

W: www.fhio.org

IAM Trusted Moving Company

John Mason International  has gained IAMTrusted Moving Company (ITMC) status – becoming the first international moving company in the UK to achieve the sought-after accreditation. Currently at the time of writing this article there are only 30 moving companies around the world that have achieved this accreditation.

The scheme, managed by the International Association of Movers (IAM). It recognises member companies who have made significant investments to maintain a culture of competence and knowledge among employees.  Businesses who have gained ITMC designation must also have demonstrated a commitment to reducing inefficiency and risk, by collaborating with others within the industry who have earned ITMC credentials.

International Association of Movers Members

John Mason International  are proud members of the International Association of Movers (IAM). The International Association of Movers  are the moving and forwarding industry’s largest global trade association. With more than 2,000 members, it comprises companies that provide moving, forwarding, shipping, logistics, and related services in more than 170 countries.  To be an IAM member, removal companies need to abide by strict rules. These rules help the companies provide services of the highest quality. When you trust your belongings to an IAM member, you are guaranteed a standard that is unmatched in the international removal industry.

IAMX Validated Member

IAMX logoIn addition to being members of the IAM (International Association of Movers) John Mason International have IAMX-Validated status, issued only to the most reliable and high-quality companies.With a wide range of tests and checks, the IAM only grant IAMX validated status when they are certain a business is one of the very best. Fully adhering to the code of practice and providing the very highest quality of service.

Great Place to Work Certified

At John Mason International, we believe that the bedrock of our success lies not just in the world-class services we provide, but also in the people who deliver them. We’re immensely proud to have been certified as a “Great Place to Work“. This certification is more than just an accolade; it’s a testament to our commitment to fostering an environment that prioritizes inclusivity, respect, and empowerment.

The “Great Place to Work” certification is based on comprehensive feedback from our employees and a rigorous evaluation of our workplace dynamics, ranging from trust in leadership to the camaraderie shared among teams. Achieving this certification signifies our dedication to ensuring every member of our family feels valued, heard, and motivated to achieve their best. As we continue to pave the way in international removals, this recognition further bolsters our determination to uphold the highest standards of workplace excellence and to remain an employer of choice within our industry.

More about John Mason’s Accreditations

Our Accreditations

As one of the leading providers of overseas removals and relocation services on a national and international scale, we pride ourselves on offering a professional and friendly service. We have been recognised as one of the leading international moving companies and are proud of our credentials and the quality standard they represent. In 2023, we became the most trusted moving company in the UK.
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Some of our Customer Reviews

The packers were careful, quick and courteous. I highly recommend this company and would definitely use them again! Efficient, polite, punctual: could not ask for more.

Hertfordshire, UK to Virginia, USA - March 2023

From start with Michelle to finish with Gill the level of service was excellent. John Mason and its international partners handled my move from Devon to Australia seemingly effortlessly. I couldn't ask for better.

Devon, UK to Perth, Australia –April 2023

Absolutely one of the best movers I have worked with. Pleasant helpful admin staff and the delivery drivers were absolute angels sorting and moving the boxes where I asked them to. Arrived exactly when they said it would.

Yorkshire, UK to Sydney, Australia - March 2023

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