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Accreditations

John Mason's professional certifications and accreditations.
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Accreditations

How do you know if you’ve picked the right removals company? Well one sure-fire way getting it right is to look for industry accreditation – like that offered by the British Association of Removers or the International Federation of International Movers (FIDI) . Being a BAR or FIDI member says a lot about a company because it means being part of a initiative dedicated to promoting excellence in the removals industry. It also offers movers a great deal of protection. We would strongly recommend never to use a UK international moving company who is not a member of either.

FIDI FAIM

The International Federation of International Movers (FIDI) is the largest global alliance of professional moving companies. All FIDI members need to have FIDI FAIM certification which is the industry’s leading quality standard.

FIDI FAIM accreditation is only awarded to companies who have been independently audited and who have proven that they satisfy the most stringent, industry-specific standards of customer care. FIDI FAIM certification is a quality guarantee for your move, giving you peace of mind that you are dealing with a professional moving company.

BAR

The British Association of Removers is the UK’s professional trade association for the removals industry.

The BAR Financial Guarantee is a vital part and requirement of any international move. It is an advance payment guarantee system that covers the financial protection of your shipment costs and ensures that your shipping charges are paid whatever happens to the company shipping them. John Mason International, through their membership of the BAR Overseas Group, can offer this cover to you at no extra cost.

 

Movers Trading Club

John Mason International Limited is an authorised member and agent of The Movers Trading Club Ltd (MTC) which is a Foreign (non-USA) based ‘Non Vessel Operating Common Carrier’ (NVOCC) registered with the US Federal Maritime Commission (FMC), organisation number 027552.


The Furniture Ombudsman

We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by:

 

 

The Furniture & Home Improvement Ombudsman

W: www.fhio.org

 

IAM Trusted Moving Company

John Mason International  has gained IAMTrusted Moving Company (ITMC) status – becoming the first international moving company in the UK to achieve the sought-after accreditation. Currently at the time of writing this article there are only 30 moving companies around the world that have achieved this accreditation.

The scheme, managed by the International Association of Movers (IAM). It recognises member companies who have made significant investments to maintain a culture of competence and knowledge among employees.  Businesses who have gained ITMC designation must also have demonstrated a commitment to reducing inefficiency and risk, by collaborating with others within the industry who have earned ITMC credentials.

 

More about John Mason’s Accreditations

Our Credentials

As one of the leading providers of overseas removals services on a national and international scale, we pride ourselves on providing a professional and friendly service from ourhighly trained and competent team. We have been recognised as one of the leading international moving companies by the networks below and we are, therefore, proud of our credentials and the quality standard they represent.
Company News

John Mason International launch Whizz-Kidz charity partnership to help young people keep moving

30 March 2023

New Zealand

Navigating the Cost of Shipping Containers to New Zealand from the UK

28 March 2023

Company News

John Mason International passes rigorous audit to gain FAIM quality Certificate for 2023

20 March 2023

International Removals

John Mason International benchmarked as ‘low risk’ and ‘financially sound’ by Ernst & Young Credit Risk Barometer

15 March 2023

Company News

John Mason International director elected to British Association of Removers Overseas Group Council

13 March 2023

Company History

International Women’s Day: The Story of Mary Mason – Founder of John Mason International

8 March 2023

Some of our Customer Reviews

If anyone asks me to recommend a removal company, you and your team are absolutely first on my list. You guys have been super helpful plus, all the way from initial contact to the end and so approachable.

Surrey, UK to Sydney, Australia - December 2020

We have been so impressed with the care taken and the quality of packing, and also realise perhaps how lucky we have been to instigate the move when we did, and then to ask John Mason to do it for us.

D.P. Leeds, UK to Perth, Australia – November 2020

Absolutely one of the best movers I have worked with. Pleasant helpful admin staff and the delivery drivers were absolute angels sorting and moving the boxes where I asked them to. Arrived exactly when they said it would.

Selby, UK to Sydney, Australia - September 2020

Read more independent reviews about us on TrustPilot