John Mason International Movers are the UK's most trusted moving company. Not only are the FIDI-FAIM accredited, BAR members but they were the first moving company to achieve IAMTrusted status within the UK. John Mason International has also been benchmarked as ‘low risk’ and ‘financially sound’ by Ernst & Young Credit Risk Barometer. Find out more about our accreditations below.
How do you know if you’ve picked the right removals company? How do you know you can trust a company with your items? Well one sure-fire way getting it right is to look for industry accreditation – like that offered by the British Association of Removers, or the International Federation of International Movers (FIDI) . Being a BAR or FIDI member says a lot about a company because it means being part of a initiative dedicated to promoting excellence in the removals industry. It also offers movers a great deal of protection. We would strongly recommend never to use a UK international moving company who is not a member of either.
Kings Awards for Enterprise
In May 2024, John Mason International was honoured with the King’s Award for Enterprise, one of the UK’s most prestigious business accolades, recognising exceptional achievements in international trade. Endorsed by the British Prime Minister and approved by His Majesty the King, this award is a testament to our company’s commitment to excellence and innovation in the moving industry. The King’s Award for Enterprise, previously known as the Queen’s Awards for Enterprise, is considered the highest business award any company can receive globally, serving as the ultimate recommendation of a business’s success and integrity. Winners of this distinguished award are granted the privilege to use the King’s Award Emblem for five years, underscoring their proven track record of excellence. Find out more about the King’s Award here.
FIDI FAIM
The International Federation of International Movers (FIDI) is the largest global alliance of professional moving companies. All FIDI members need to have FIDI FAIM certification which is the industry’s leading quality standard.
FIDI FAIM accreditation is only awarded to companies who have been independently audited and who have proven that they satisfy the most stringent, industry-specific standards of customer care. FIDI FAIM certification is a quality guarantee for your move, giving you peace of mind that you are dealing with a professional moving company.
Bristish Association of Removers
The British Association of Removers are UK’s professional trade association for the removals industry. John Mason International are long-standing members of the BAR Overseas Group and part of the BAR Advance Payment Guarantee Scheme. A long-standing member of the British Association of Removers (BAR), John Mason International is a leading light in overseas relocations. Its membership demonstrates the company’s commitment to those it is helping move their lives abroad. Less than 60 companies in the UK meet the stringent membership criteria and exacting standards required of BAR’s members. Moving companies are regularly inspected to make sure their facilities, equipment, staff training and operational procedures remain at the highest level.
The BAR Financial Guarantee is a vital part and requirement of any international move. It is an advance payment guarantee system that covers the financial protection of your shipment costs and ensures that your shipping charges are paid whatever happens to the company shipping them. John Mason International, through their membership of the BAR Overseas Group, can offer this cover to you at no extra cost.
Movers Trading Club
John Mason International Limited is an authorised member and agent of The Movers Trading Club Ltd (MTC) which is a Foreign (non-USA) based ‘Non Vessel Operating Common Carrier’ (NVOCC) registered with the US Federal Maritime Commission (FMC), organisation number 027552.
The Furniture Ombudsman
We adhere to the British Association of Removers Alternative Dispute Resolution Scheme which is independently operated by:
The Furniture & Home Improvement Ombudsman
W: www.fhio.org
IAM Trusted Moving Company
John Mason International has gained IAMTrusted Moving Company (ITMC) status – becoming the first international moving company in the UK to achieve the sought-after accreditation. Currently at the time of writing this article there are only 30 moving companies around the world that have achieved this accreditation.
The scheme, managed by the International Association of Movers (IAM). It recognises member companies who have made significant investments to maintain a culture of competence and knowledge among employees. Businesses who have gained ITMC designation must also have demonstrated a commitment to reducing inefficiency and risk, by collaborating with others within the industry who have earned ITMC credentials.
International Association of Movers Members
John Mason International are proud members of the International Association of Movers (IAM). The International Association of Movers are the moving and forwarding industry’s largest global trade association. With more than 2,000 members, it comprises companies that provide moving, forwarding, shipping, logistics, and related services in more than 170 countries. To be an IAM member, removal companies need to abide by strict rules. These rules help the companies provide services of the highest quality. When you trust your belongings to an IAM member, you are guaranteed a standard that is unmatched in the international removal industry.
IAMX Validated Member
In addition to being members of the IAM (International Association of Movers) John Mason International have IAMX-Validated status, issued only to the most reliable and high-quality companies.With a wide range of tests and checks, the IAM only grant IAMX validated status when they are certain a business is one of the very best. Fully adhering to the code of practice and providing the very highest quality of service.
Great Place to Work Certified
At John Mason International, we believe that the foundation of our success lies not only in the world-class services we deliver but also in the people behind them. For the second consecutive year, we are thrilled to be accredited as a Great Place to Work, with 97% of our employees affirming that we are indeed a great place to work. This recognition highlights our unwavering commitment to fostering a workplace culture built on inclusivity, respect, and empowerment.
The Great Place to Work certification is based on thorough employee feedback and an in-depth evaluation of workplace dynamics, including trust in leadership, collaboration, and team spirit. Achieving this certification for two straight years underscores our dedication to ensuring every member of our team feels valued, supported, and motivated to excel. As we continue to lead the way in international removals, this distinction strengthens our resolve to maintain the highest standards of workplace excellence and reinforces our position as an employer of choice within the industry.
Armed Forces Covenant
John Mason International is proud to be a signatory of the Armed Forces Covenant, reaffirming our commitment to treating those who serve or have served in the Armed Forces—and their families—with fairness and respect. We recognise the immense contribution of service personnel, veterans, and military families to our society and are dedicated to ensuring they receive the same access to opportunities, employment, and support as any other citizen. With over 140 years of experience in international moving, we understand the unique challenges military families face when relocating and are committed to providing tailored, dependable services to support them every step of the way. Our pledge reflects our longstanding values of trust, care, and community, ensuring that those who have given so much to their country receive the support they deserve.
As one of the leading providers of overseas removal services on a national and international scale, we pride ourselves on providing a professional and friendly service from our highly trained and competent team. We have been recognised as one of the leading international moving companies by the networks below, and we are, therefore, proud of our credentials and the quality standard they represent. In 2023, we became the most trusted moving company in the UK.
The packers were careful, quick and courteous. I highly recommend this company and would definitely use them again! Efficient, polite, punctual: could not ask for more.
Hertfordshire, UK to Virginia, USA - March 2023
From start with Michelle to finish with Gill the level of service was excellent. John Mason and its international partners handled my move from Devon to Australia seemingly effortlessly. I couldn't ask for better.
Devon, UK to Perth, Australia –April 2023
Absolutely one of the best movers I have worked with. Pleasant helpful admin staff and the delivery drivers were absolute angels sorting and moving the boxes where I asked them to. Arrived exactly when they said it would.
The International Federation of International Movers (FIDI) is the largest global alliance of professional moving companies. All FIDI members need to have FIDI FAIM certification which is the industry’s leading quality standard.
The British Association of Removers are UK’s professional trade association for the removals industry. John Mason International are long-standing members of the BAR Overseas Group and part of the BAR Advance Payment Guarantee Scheme. A long-standing member of the British Association of Removers (BAR), John Mason International is a leading light in overseas relocations. Its membership demonstrates the company’s commitment to those it is helping move their lives abroad. Less than 60 companies in the UK meet the stringent membership criteria and exacting standards required of BAR’s members. 
Moving companies are regularly inspected to make sure their facilities, equipment, staff training and operational procedures remain at the highest level.
John Mason International Limited is an authorised member and agent of The Movers Trading Club Ltd (MTC) which is a Foreign (non-USA) based ‘Non Vessel Operating Common Carrier’ (NVOCC) registered with the US Federal Maritime Commission (FMC), organisation number 027552.
