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Fidi Faim

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FIDI FAIM

FIDI FAIM Certification

FAIM was developed by FIDI (International Federation of International Movers) in 1997 and is now the industry’s leading quality standard for international moving companies around the world.

To obtain FAIM accreditation, International Removals companies must undergo a rigorous on-site assessment to ensure that the company meets all of the FAIM criteria.  FIDI members must achieve at least 70% in each quality parameter or competence area and this is re-assessed every two years.  There are 16 quality parameters, some of which include, facilities and equipment, staff knowledge, legal compliance, financial stability, documentation and insurance and risk management. FAIM is independently audited by one of the world’s leading management consultants, Ernst and Young.

FAIM certification provides peace of mind for customers as it covers every aspect of the International Moving process. John Mason International are established members of FIDI. Our FAIM qualification demonstrates our serious commitment to providing a high quality service.

Our Credentials

As one of the leading providers of overseas removals on a national and international scale, we pride ourselves on providing a professional and friendly service from our highly trained and competent team. We have been recognised by the networks below and we are, therefore, proud of our credentials.
International Removals

Top 8 relocation tips

17 October 2018

International Removals

Four things you should consider before you agree to relocate to another country for work

9 October 2018

News

Emigration Generation: Poll Reveals Brexit as Top Reason for Brits Wanting to Retire Abroad

1 October 2018

Australia

10 reasons to move to Australia

24 September 2018

USA

Why go Stateside? The benefits of moving to the USA from the UK

18 September 2018

New Zealand

Why moving to New Zealand will be good for your health

10 September 2018

Some of our Customer Reviews

From the initial meeting to the pack up John Mason were both friendly and professional. We have already recommended them to friends, we don’t hesitate to recommend them for your move.

Surrey, UK to Auckland, New Zealand - June 2018

My whole experience with John Mason's has been very good, from having Tony surveying till today with the container being packed, I will definitely recommend John Mason to provide removal services.

M.H. South Shields, UK to Perth, Australia – May 2018

Absolutely one of the best movers I have worked with. Pleasant helpful admin staff and the delivery drivers were absolute angels sorting and moving the boxes where I asked them to. Arrived exactly when they said it would.

Selby, UK to Sydney, Australia - April 2018

Read more independent reviews about us on TrustPilot