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Fidi Faim

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FIDI FAIM

FIDI FAIM Certification

FAIM was developed by FIDI (International Federation of International Movers) in 1997 and is now the industry’s leading quality standard for international moving companies around the world.

To obtain FAIM accreditation, International Removals companies must undergo a rigorous on-site assessment to ensure that the company meets all of the FAIM criteria.  FIDI members must achieve at least 70% in each quality parameter or competence area and this is re-assessed every two years.  There are 16 quality parameters, some of which include, facilities and equipment, staff knowledge, legal compliance, financial stability, documentation and insurance and risk management. FAIM is independently audited by one of the world’s leading management consultants, Ernst and Young.

FAIM certification provides peace of mind for customers as it covers every aspect of the International Moving process. John Mason International are established members of FIDI. Our FAIM qualification demonstrates our serious commitment to providing a high quality service.

Our Credentials

As one of the leading providers of overseas removals services on a national and international scale, we pride ourselves on providing a professional and friendly service from ourhighly trained and competent team. We have been recognised as one of the leading international moving companies by the networks below and we are, therefore, proud of our credentials and the quality standard they represent.
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Some of our Customer Reviews

If anyone asks me to recommend a removal company, you and your team are absolutely first on my list. You guys have been super helpful plus, all the way from initial contact to the end and so approachable.

Surrey, UK to Sydney, Australia - December 2020

We have been so impressed with the care taken and the quality of packing, and also realise perhaps how lucky we have been to instigate the move when we did, and then to ask John Mason to do it for us.

D.P. Leeds, UK to Perth, Australia – November 2020

Absolutely one of the best movers I have worked with. Pleasant helpful admin staff and the delivery drivers were absolute angels sorting and moving the boxes where I asked them to. Arrived exactly when they said it would.

Selby, UK to Sydney, Australia - September 2020

Read more independent reviews about us on TrustPilot