How to Get a Quote

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Home » Resources » Moving Guides » How to Get a Quote
For an official quotation from us, see the article below:

Step 1:

Contact us by phone or e-mail, giving basic details of move including destination if known and if your employer is paying for the move. With this information, the receptionist will be able to direct your call to the relevant department. Don’t worry if you don’t know all the details of your move yet (such as moving date etc.), just basic details will be fine.Step 2:
An international removals move manager will then be able to discuss your move with you and advise you about anything you need to know. They will then arrange with you for a surveyor to come to your property in order to determine the volume of your move. This will be at a mutually convenient date and time.
Note: This is a free service at John Mason International, you will not be charged a call-out fee for the quote.

Step 3:
The surveyor will arrive at the agreed time at your residence. They will walk through your house with you, noting down items that you wish to take with you. This is so we are able to accurately estimate the size of the move. At this point, they will also advise you about items which you are not allowed to take because of customs regulations at your destination or how to prepare your items to be transported. After the surveyor has noted down this information, he will then discuss your requirements with you.

Step 4:
Your move manager will then use this information to work out a quotation for you which will then be posted or e-mailed to you. It will also contain storage rates if this has been requested. You should receive this quotation a few days after the survey.
Step 5:
After a few days we will call you to discuss the quote and to see if there any queries. We can then keep in touch with you as your situation develops with regular telephone calls.

Step 6:
When you are happy with the quotation, fill in the acceptance of quotation form and return it to us via post or e-mail. We will then proceed with further arrangements for your international move.
If you would like to get a rough idea of the cost of your move, follow the link here to obtain an online instant quote using our Move System – international moving instant quote.

Our Accreditations

As one of the leading providers of overseas removal services on a national and international scale, we pride ourselves on providing a professional and friendly service from our highly trained and competent team. We have been recognised as one of the leading international moving companies by the networks below, and we are, therefore, proud of our credentials and the quality standard they represent. In 2023, we became the most trusted moving company in the UK.
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Some of our Customer Reviews

The packers were careful, quick and courteous. I highly recommend this company and would definitely use them again! Efficient, polite, punctual: could not ask for more.

Hertfordshire, UK to Virginia, USA - March 2023

From start with Michelle to finish with Gill the level of service was excellent. John Mason and its international partners handled my move from Devon to Australia seemingly effortlessly. I couldn't ask for better.

Devon, UK to Perth, Australia –April 2023

Absolutely one of the best movers I have worked with. Pleasant helpful admin staff and the delivery drivers were absolute angels sorting and moving the boxes where I asked them to. Arrived exactly when they said it would.

Yorkshire, UK to Sydney, Australia - March 2023

Read more independent reviews about us on TrustPilot
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