International Removals and Shipping Services
Reasons to move with John Mason International
1) Professional Service from an Experienced and Qualified Removal Company
John Mason International have achieved the highest quality standards for the industry. We are a qualified FIDI FAIM affiliate which means that we have met the strict quality guidelines needed for membership of this organisation. FIDI FAIM affiliates are audited regularly to ensure that the high standards required for this certification are upheld.
We are also members of the moving association OMNI (Overseas Moving Network International) which is an organisation representing the world’s top 250 moving companies.
Our membership of the British Association of Removers (BAR), the UK’s trade body for the removals industry, further illustrates our commitment to quality.
We are also members of the BAR Overseas Group so we are bonded by the BAR IMMI Advance Payment Guarantee Scheme which means that your payment is protected.
Our position as a shareholder in the Unigroup Worldwide UTS network
demonstrates that we are committed to global coverage.
2) International Moving Specialists – experts in International Shipping
John Mason International are specialists in overseas removals and worldwide shipping, therefore everything we do has an international focus. This has many advantages if you are moving with us such as skilled personnel, expertise in export packing and shipping and specialist knowledge on the overseas moving process. As our Move Managers have a specific international outlook, they are experienced in moving people to all destinations around the world.
When you move overseas, your personal effects and household goods will require extra packing compared to if you were moving locally. Specialist export packing techniques are used in order to provide maximum protection for your belongings. We know that quality begins at this stage and if your items are properly packed, this will ensure that they are safe during transit. All of our packing teams are highly experienced and trained in export packing methods.
3) Dedicated Move Managers
As one of the UK’s leading moving companies, we have the advantage of being a large organisation but still believe in a high level of personal service. Each customer is designated a personal Move Manager who will guide you through each stage of your move. The one person contact policy which is employed throughout the company means that you will not have to deal with call centres or be passed around various members of staff. You will have a direct contact of someone who is responsible for your international removal.
Your Move Manager will also provide you with advice on customs and documentation requirements for your destination, co-ordinate your move in a professional and efficient manner and keep you updated on the status of your shipment. You will have direct contact details for your Move Manager so you will be call if you have any queries or questions at any stage or if you would just like some friendly advice, for example when deciding which items to take with you. Your Move Manager will also help you settle into your new home and will be on hand to deal with any post-move services which you may require such as a maid service.