Environmental Policy

As a company, John Mason International is very sensitive to the effects of our actions on the earth’s dwindling natural resources and the delicate environmental balance on which we all rely.

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John Mason International’s Environmental Policy

At John Mason International, we are deeply committed to reducing our environmental impact and making sustainability a key part of everything we do. As a leader in international removals, we understand the responsibility we have to the environment and the communities we serve, and we are proud to have developed initiatives that reduce waste, cut emissions, and contribute to a greener future.

Our environmental strategy is built around innovative practices, sustainable materials, and a forward-thinking approach to reduce our carbon footprint while ensuring the safety and care of your belongings during the moving process.
 

Key Sustainability Initiatives

100% Recycled Packing Materials: The “No Box is Single-Use” Policy

We are committed to reducing waste and supporting the circular economy, which is why all of our boxes are made from 100% recycled pulp. Our “No Box is Single-Use” policy ensures that every box we use has multiple lives:
After serving its purpose for your move, we encourage you to reuse the boxes—whether that’s passing them on to a friend, using them for storage, or even repurposing them in creative ways such as gardening.

Boxes that are returned to our depots are recycled once again, supporting our goal of reducing waste and conserving resources.
 
We’ve partnered with Northern Packaging to develop durable, high-quality recycled boxes. These boxes have been strengthened based on feedback from our packing crews to ensure they provide the same protection as traditional non-recycled boxes.
 
We’ve seen incredible success with this initiative, reducing the need for new packing materials and encouraging a circular economy where boxes can be reused and recycled multiple times.
 

Reducing Emissions: The Move to Video Surveys

In 2020, we made a major leap forward in reducing our carbon footprint by switching from physical surveys to video surveys. This innovation has eliminated the need for surveyors to travel long distances, reducing our annual travel by 700,000 miles and cutting 170 tonnes of CO2 emissions each year.

By adopting video surveys:

  • We’ve improved efficiency, allowing more surveys to be conducted daily.
  • We’ve reduced fuel consumption and vehicle emissions, which aligns with our sustainability goals.
  • Customers enjoy the convenience of flexible survey times without the need for in-home visits.
  • This shift has not only contributed to a more eco-friendly business model but has also streamlined the moving process for our customers.

    Reforestation and Wildlife Conservation

    Our commitment to the environment doesn’t stop at operations. To celebrate our 140th anniversary, we planted 140 trees, contributing to global reforestation efforts and helping to offset our carbon emissions. Additionally, for every customer we move to New Zealand, we adopt a kiwi bird through the Save the Kiwi initiative, supporting the conservation of this endangered species and helping restore New Zealand’s natural biodiversity.

    We are also proud supporters of community initiatives such as sponsoring beach clean-ups to reduce plastic waste and protect marine wildlife, and we actively encourage customers to donate unwanted items to local food banks to reduce landfill waste.

    Our Commitment to the Future

    John Mason International is constantly evolving our environmental strategy. In the coming years, we will continue to:

  • Invest in sustainable technology and materials, including our planned BREEAM Excellent-rated warehouse in Liverpool.
  • Expand our use of recycled and eco-friendly packing materials.
  • Promote reusability and recycling across all our operations, ensuring that no packing material goes to waste.
  • We understand that moving homes can be a stressful time, but with John Mason International, you can move confidently, knowing that we are doing everything possible to protect the planet for future generations.

    Our Accreditations

    As one of the leading providers of overseas removal services on a national and international scale, we pride ourselves on providing a professional and friendly service from our highly trained and competent team. We have been recognised as one of the leading international moving companies by the networks below, and we are, therefore, proud of our credentials and the quality standard they represent. In 2023, we became the most trusted moving company in the UK.
    Australia

    The 10 Best Areas to Live in Brisbane

    18 October 2024

    Australia

    The 10 Best Areas to Live in Adelaide

    16 October 2024

    Australia

    The 10 Best Areas to Live in Perth

    14 October 2024

    International Removals

    Global Shipping Updates: Ensuring Smooth International Moves Amidst Industry Challenges

    1 October 2024

    Australia

    The 10 Best Areas to Live in Sydney

    24 September 2024

    Australia

    UK Police Transfer to Australia: Making the Move

    10 September 2024

    Some of our Customer Reviews

    The packers were careful, quick and courteous. I highly recommend this company and would definitely use them again! Efficient, polite, punctual: could not ask for more.

    Hertfordshire, UK to Virginia, USA - March 2023

    From start with Michelle to finish with Gill the level of service was excellent. John Mason and its international partners handled my move from Devon to Australia seemingly effortlessly. I couldn't ask for better.

    Devon, UK to Perth, Australia –April 2023

    Absolutely one of the best movers I have worked with. Pleasant helpful admin staff and the delivery drivers were absolute angels sorting and moving the boxes where I asked them to. Arrived exactly when they said it would.

    Yorkshire, UK to Sydney, Australia - March 2023

    Read more independent reviews about us on TrustPilot
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