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International Removals

John Mason International passes key industry audit and inspection with flying colours

Putting your trust in a removals company to relocate your home and your entire life – not just to another corner of the UK but to a new location overseas – is a tall ask.

From packing up all your belongings and booking a shipping container, to organising pet transport. moving into your new pad, and learning about the nuances of your adopted country, there are many logistical processes and personal wellbeing measures to consider – and a host of chances for things to go wrong.

That’s why many who are migrating actively seek out an international removals company with industry accreditation.

As a long-standing member of the British Association of Removers (BAR), John Mason International is one such company – and a leading light in overseas relocations.

“Being a part of BAR demonstrates our commitment to those we are helping move their lives abroad, and it also means our customers can rest assured that their financial outlay is fully protected,” says John Mason International director, Simon Hood.

“John Mason International, and most other overseas removals companies, ask our customers for pre-payment. The BAR Advanced Payment Guarantee Scheme safeguards that payment in the unfortunate event one of its members should fail financially before completing a move. This means any money already paid in advance is completely safe and will be refunded in the event of cancellation.

“John Mason International enjoys a long and successful history, and all of us who are part of its large team of professionals fully expect a strong and prosperous future. That said, we understand those who are embarking on one of the biggest challenges of their lives – moving from the UK to another country many miles away – deserve the strong reassurance the BAR Advanced Payment Guarantee scheme provides.

“Our professional team is dedicated to promoting excellence within the removals industry, so I’m delighted to report that we have passed our latest BAR audit and inspection.”

The Chartered Trading Standards Institute monitors the performance of all BAR members – making sure they are operating within the BAR Code of Practice and that the Code is working properly in the interests of customers.

“We have, once again, passed with flying colours – and this is significant because it confirms that John Mason International is continuing to demonstrate best practice and a high level of service to our customers,” adds Simon.

“For many, moving to another part of the world is tremendously exciting – but the process is full to the brim with challenges too. The team at John Mason International prides itself in ensuring our customers enjoy the best possible experience – before, during and after their life-changing move abroad.”

The BAR Code of Practice sets the benchmark for standards in the moving industry. Some key commitments and responsibilities of the code include:

-To not provide misleading or inaccurate advertising or promotional material
-To offer insurance to customers and to explain all relevant terms and conditions clearly
-To recruit and employ professional, competent and knowledgeable staff who also provide high standards of customer service
-To provide clear pricing, removal plans and descriptions
-To resolve problems quickly and in a friendly and compassionate manner

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Our Credentials

As one of the leading providers of overseas removals services on a national and international scale, we pride ourselves on providing a professional and friendly service from ourhighly trained and competent team. We have been recognised as one of the leading international moving companies by the networks below and we are, therefore, proud of our credentials and the quality standard they represent.

Some of our Customer Reviews

If anyone asks me to recommend a removal company, you and your team are absolutely first on my list. You guys have been super helpful plus, all the way from initial contact to the end and so approachable.

Surrey, UK to Sydney, Australia - December 2020

We have been so impressed with the care taken and the quality of packing, and also realise perhaps how lucky we have been to instigate the move when we did, and then to ask John Mason to do it for us.

D.P. Leeds, UK to Perth, Australia – November 2020

Absolutely one of the best movers I have worked with. Pleasant helpful admin staff and the delivery drivers were absolute angels sorting and moving the boxes where I asked them to. Arrived exactly when they said it would.

Selby, UK to Sydney, Australia - September 2020

Read more independent reviews about us on TrustPilot