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Covid-19

Covid safety measures continue as John Mason International drives forward overseas relocations

Making the decision to move your home and your life from the UK to another corner of the globe is an important and momentous one. Although incredibly exciting, the process is packed with a whole host of challenges – from the emotional impact on you and your family, to the logistical operation required to make the move smooth and enjoyable.

Add to that the effects of the Covid-19 pandemic, and it’s easy to become overwhelmed by what should be a joyous and unforgettable occasion.

“As one of the UK’s leading overseas removals specialists, the John Mason International team delights in seeing our customers settle into their new homes abroad – particularly given the huge amount of effort involved in getting them there,” says John Mason International director, Simon Hood.

‘The pandemic presented us with a number of additional considerations to ensure everyone involved adhered to UK and international covid regulations and stayed safe during their moves. From the beginning, we introduced a range of measures – including weekly covid tests for our removals crews, who were also issued with a range of PPE equipment.

“Now, many lockdown restrictions have been lifted in the UK, and the government has asked individuals and companies to take personal responsibility to protect themselves and their clients from the effects of the virus.

“We know that the end of restrictions does not mean we shouldn’t all continue with caution, so the stringent safety measures we introduced at the beginning of the pandemic remain in place.”

John Mason International has also adjusted and improved its planning processes, to ensure those intending to make international moves haven’t been thwarted by lockdown.

“We introduced virtual video surveys, in place of physical surveys in potential customers’ homes – and these were incredibly well-received,” adds Simon.

“Video surveys help to limit physical interaction, and we saw a significant increase in demand for this technological, but simple, approach because it offers the perfect solution for maintaining social distancing.

“Although no longer mandatory, we appreciate that many of our customers feel reassured by the measures we have in place to protect both them and our own team.

“It’s all about ‘best practice’ and, as key members of the British Association of Removers (BAR), we are continuing to operate with all appropriate measures designed to ensure our staff and clients are shielded from the ongoing risk of the virus.

“We also monitor the status, rules and regulations of countries across the world very carefully – so we’re always on-hand to advise our customers on any aspect of their relocation now, and in the future.

“All this cements out commitment to giving our customers the best possible experience in all aspects of their move overseas. This was our motivation before Covid, and it will continue to drive us as we navigate our way successfully through these challenging times.”

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Our Credentials

As one of the leading providers of overseas removals services on a national and international scale, we pride ourselves on providing a professional and friendly service from ourhighly trained and competent team. We have been recognised as one of the leading international moving companies by the networks below and we are, therefore, proud of our credentials and the quality standard they represent.

Some of our Customer Reviews

If anyone asks me to recommend a removal company, you and your team are absolutely first on my list. You guys have been super helpful plus, all the way from initial contact to the end and so approachable.

Surrey, UK to Sydney, Australia - December 2020

We have been so impressed with the care taken and the quality of packing, and also realise perhaps how lucky we have been to instigate the move when we did, and then to ask John Mason to do it for us.

D.P. Leeds, UK to Perth, Australia – November 2020

Absolutely one of the best movers I have worked with. Pleasant helpful admin staff and the delivery drivers were absolute angels sorting and moving the boxes where I asked them to. Arrived exactly when they said it would.

Selby, UK to Sydney, Australia - September 2020

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