John Mason +44 (0)151 449 3938 International House 35 Wilson Road Huyton Business Park $$$
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John Mason International (JMI) are one of the UK’s leading International Moving Companies. Established in 1884, we have over 130 years of experience in moving individuals and families around the world. Our B2C clients are migrants and expatriates embarking on a new life abroad or moving to the UK. We focus only on international moving, with our top destinations being Australia, New Zealand, Canada, and USA.
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Home » About Us » Job Vacancy – Sales Executive

International Sales Consultant 

Your Position
As an International Sales Consultant for JMI, you will be based in our office in Huyton, Liverpool. You will be speaking to our prospective customers and will often be the first touch point. You will discuss their requirements and provide them with a quote and follow up to close the sale before handing it over to a colleague to manage the move. You will be based in our small but busy Exports department and often dealing with between 20 to 60 leads a day.

Your Responsibilities

  • To achieve maximum potential from sales leads
  • Respond to all online and email enquiries in set response time and enter onto system
  • Take inbound telephone enquiries and enter onto the CRM system (Moveware).
  • Establish move requirements and volume through customer centric questioning
  • Book appointments for surveyors to verify volumes.
  • Book clients removals dates/service and then pass onto operations team
  • Maintain an effective system of follow up in accordance with company procedures
  • Monitor standards of service to ensure complete customer satisfaction.
  • Ensure all lead information/data is entered correctly into system
  • Ensure that all agent contact is handled professionally and relationships are protected at all times
  • To ensure contact with overseas agents should be precise and positive with any potentially serious problems brought to the attention the manager immediately.
  • Admin support department to ensure smooth running of the department.

Your Profile

  • Confident telephone skills
  • Team player
  • Highly motivated
  • A proven ability to close new leads and exceed targets
  • Previous telesales experience a must
  • Experience in the moving industry is a plus.

 

Location: This is an office based role in our office in Huyton, Liverpool. Our office is ‘Covid-19 Secure’ and provide employees with the option of weekly covid testing.

Compensation: Salary dependent on experience, 20 days holiday.

Working hours: Monday – Friday 9-5

Working hours
Monday – Friday 9-5

Please reply in writing with a CV to:
Simon Hood-Head of Sales & Marketing
John Mason International
Email: simon.hood@johnmason.com
www.johnmason.com

Our Credentials

As one of the leading providers of overseas removals services on a national and international scale, we pride ourselves on providing a professional and friendly service from ourhighly trained and competent team. We have been recognised as one of the leading international moving companies by the networks below and we are, therefore, proud of our credentials and the quality standard they represent.
International Removals

British Association of Removals issues update on current international shipping problems

3 September 2021

Company History

Classic 1962 Removals Vehicle Donated to Transport Museum

27 August 2021

International Removals

International removals specialist calls on UK government and competition watchdog to step in amidst global shipping crisis

23 August 2021

News

Issues uncovered as ITV’s Undercover Big Boss goes behind-the-scenes at removals firm

20 August 2021

Covid-19

Covid safety measures continue as John Mason International drives forward overseas relocations

5 August 2021

International Removals

John Mason International passes key industry audit and inspection with flying colours

26 July 2021

Some of our Customer Reviews

If anyone asks me to recommend a removal company, you and your team are absolutely first on my list. You guys have been super helpful plus, all the way from initial contact to the end and so approachable.

Surrey, UK to Sydney, Australia - December 2020

We have been so impressed with the care taken and the quality of packing, and also realise perhaps how lucky we have been to instigate the move when we did, and then to ask John Mason to do it for us.

D.P. Leeds, UK to Perth, Australia – November 2020

Absolutely one of the best movers I have worked with. Pleasant helpful admin staff and the delivery drivers were absolute angels sorting and moving the boxes where I asked them to. Arrived exactly when they said it would.

Selby, UK to Sydney, Australia - September 2020

Read more independent reviews about us on TrustPilot