Quarantine: MPI

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Quarantine: MPI

New Zealand Quarantine Information

To protect New Zealand’s clean environment and mainly pest free wildlife, the Ministry for Primary Industries (MPI) has issued strict regulations for shipping to New Zealand.

Certain items in your shipment may be inspected by MPI upon arrival in New Zealand such as food, wooden products, items made from plant material, wicker, garden furniture and sports equipment.

The inspection will take place at our partner’s warehouse in New Zealand.

Items which may be subject to inspection by MPI upon an international move include:

  • Garden tools, bicycles, camping equipment, golf clubs, golf shoes, horse riding equipment, outdoor furniture, and children’s outdoor play equipment. In summary, for any item that may have been in contact with soil or dirt, we recommend that you thoroughly steam clean or pressure wash prior to Shipping to New Zealand.
  • Vacuum cleaner: We recommend that this is emptied and cleaned prior to shipping.
  • Food: as long as this has been commercially manufactured, it is acceptable to include food in your shipment (i.e. sealed) although we do recommendthat this is kept to a small amount. Please note that food is subject to the list of prohibited items.
  • Goods packed by yourself (labelled Packed by Owner [PBO] on the packing inventory).
  • Wicker / cane-ware such as baskets, wicker chairs. Do not ship cane / wicker items unless they have been commercially manufactured. Items purchased for example at local markets are likely to be sent for fumigation.
  • Pacific style hand woven mats. Must be cleaned and check for seeds or insects prior to shipping.

The following items are prohibited when shipping to New Zealand:

  • Canned or dried meats, spices (unless commercially prepared), diary and egg products.
  • Honey, beekeeping equipment.
  • Any form of ivory, tortoise or turtle shell.
  • Plants
  • Items made of, or including derivatives from endangered species, for example: rhinoceros, tigers, whales, dolphins, and wild cats. This includes sporting trophies. The only exception is if a CITES certificate is available for each item.
  • Pine cones. Please be aware that many Christmas decorations contain pine cones.

Useful Links

New Zealand Ministry for Primary Industries (MPI)

Our Accreditations

As one of the leading providers of overseas removals and relocation services on a national and international scale, we pride ourselves on offering a professional and friendly service. We have been recognised as one of the leading international moving companies and are proud of our credentials and the quality standard they represent. In 2023, we became the most trusted moving company in the UK.
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Some of our Customer Reviews

The packers were careful, quick and courteous. I highly recommend this company and would definitely use them again! Efficient, polite, punctual: could not ask for more.

Hertfordshire, UK to Virginia, USA - March 2023

From start with Michelle to finish with Gill the level of service was excellent. John Mason and its international partners handled my move from Devon to Australia seemingly effortlessly. I couldn't ask for better.

Devon, UK to Perth, Australia –April 2023

Absolutely one of the best movers I have worked with. Pleasant helpful admin staff and the delivery drivers were absolute angels sorting and moving the boxes where I asked them to. Arrived exactly when they said it would.

Yorkshire, UK to Sydney, Australia - March 2023

Read more independent reviews about us on TrustPilot
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