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FIDI FAIM

FIDI FAIM Certification

FAIM was developed by FIDI (International Federation of International Movers) in 1997 and is now the industry’s leading quality standard for international moving companies around the world.

To obtain FAIM accreditation, International Removals companies must undergo a rigorous on-site assessment to ensure that the company meets all of the FAIM criteria.  FIDI members must achieve at least 70% in each quality parameter or competence area and this is re-assessed every two years.  There are 16 quality parameters, some of which include, facilities and equipment, staff knowledge, legal compliance, financial stability, documentation and insurance and risk management. FAIM is independently audited by one of the world’s leading management consultants, Ernst and Young.

FAIM certification provides peace of mind for customers as it covers every aspect of the International Moving process. John Mason International are established members of FIDI. Our FAIM qualification demonstrates our serious commitment to providing a high quality service.

Our Credentials

As one of the leading Movers on a national and international scale, we pride ourselves on providing a professional and friendly service from our highly trained and competent team. We have been recognised by the networks below and we are, therefore, proud of our credentials.
Australia

Delight as John Mason brings family together for golden and ruby wedding anniversaries

22 March 2017

Cape Town

Table Mountain, University of Cape Town and Cecil John Rhodes

21 March 2017

Moving Tips

Moving to a colder climate? Here’s some tips to keep your house warm

17 March 2017

New Zealand

New Zealand and Earthquakes

14 March 2017

Australia

The Top 10 Best Places to Visit When First Moving to New South Wales, Australia

13 March 2017

USA

Cultural differences between living in the USA and UK

8 March 2017

Some of our Customer Reviews

Thank you and everybody involved, you are an excellent team and an absolute pleasure to deal with.

J.D. Liverpool, UK to Toronto, Canada -
July 2016

My whole experience with John Mason's has been very good, from having Tony surveying till today with the container being packed, I will definitely recommend John Mason to provide removal services.

M.H. South Shields, UK to Perth, Australia – July 2016

Thanks Suzanne for all your help – it’s not easy trying to sort things out from such a long distance away and you’ve been superb! Thank you!

C.H. Warrington, UK to Edmonton, Canada - August 2016

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