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Fidi Faim

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FIDI FAIM Certification

FAIM was developed by FIDI (International Federation of International Movers) in 1997 and is now the industry’s leading quality standard for international moving companies around the world.

To obtain FAIM accreditation, International Removals companies must undergo a rigorous on-site assessment to ensure that the company meets all of the FAIM criteria.  FIDI members must achieve at least 70% in each quality parameter or competence area and this is re-assessed every two years.  There are 16 quality parameters, some of which include, facilities and equipment, staff knowledge, legal compliance, financial stability, documentation and insurance and risk management. FAIM is independently audited by one of the world’s leading management consultants, Ernst and Young.

FAIM certification provides peace of mind for customers as it covers every aspect of the International Moving process. John Mason International are established members of FIDI. Our FAIM qualification demonstrates our serious commitment to providing a high quality service.

Our Credentials

As one of the leading Movers on a national and international scale, we pride ourselves on providing a professional and friendly service from our highly trained and competent team. We have been recognised by the networks below and we are, therefore, proud of our credentials.

Exploring Western Australia’s Golden Outback

19 March 2018

Company News

We’re Proud Members of the Immigration Industry Association!

14 March 2018


Thinking of Moving to Australia? Explore Western Australia

12 March 2018

Company History

International Women’s Day: The Story of Mary Mason – Founder of John Mason International

6 March 2018


Moving to Perth? Find Out Why Perth Makes a Great Place to Live!

5 March 2018


John Mason International Launch Flight Comparison Website

2 March 2018

Some of our Customer Reviews

Thank you and everybody involved, you are an excellent team and an absolute pleasure to deal with.

J.D. Liverpool, UK to Toronto, Canada -
July 2017

My whole experience with John Mason's has been very good, from having Tony surveying till today with the container being packed, I will definitely recommend John Mason to provide removal services.

M.H. South Shields, UK to Perth, Australia – July 2017

Thanks Suzanne for all your help – it’s not easy trying to sort things out from such a long distance away and you’ve been superb! Thank you!

C.H. Warrington, UK to Edmonton, Canada - August 2017

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