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Fidi Faim

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FIDI FAIM

FIDI FAIM Certification

FAIM was developed by FIDI (International Federation of International Movers) in 1997 and is now the industry’s leading quality standard for international moving companies around the world.

To obtain FAIM accreditation, International Removals companies must undergo a rigorous on-site assessment to ensure that the company meets all of the FAIM criteria.  FIDI members must achieve at least 70% in each quality parameter or competence area and this is re-assessed every two years.  There are 16 quality parameters, some of which include, facilities and equipment, staff knowledge, legal compliance, financial stability, documentation and insurance and risk management. FAIM is independently audited by one of the world’s leading management consultants, Ernst and Young.

FAIM certification provides peace of mind for customers as it covers every aspect of the International Moving process. John Mason International are established members of FIDI. Our FAIM qualification demonstrates our serious commitment to providing a high quality service.

Our Credentials

As one of the leading providers of overseas removals on a national and international scale, we pride ourselves on providing a professional and friendly service from our highly trained and competent team. We have been recognised by the networks below and we are, therefore, proud of our credentials.
International Removals

Why choosing a BAR member means complete and absolute protection for customers

16 July 2018

Australia

Fun Facts About Australia

7 July 2018

Moving with children

Moving Overseas with Older Children

2 July 2018

Canada

Fun Facts About Canada

26 June 2018

South Africa

Moving to South Africa? Education in South Africa

25 June 2018

Australia

Student and Working Holiday Visas, Australia – A Personal Account

18 June 2018

Some of our Customer Reviews

From the initial meeting to the pack up John Mason were both friendly and professional. We have already recommended them to friends, we don’t hesitate to recommend them for your move.

Surrey, UK to Auckland, New Zealand - June 2018

My whole experience with John Mason's has been very good, from having Tony surveying till today with the container being packed, I will definitely recommend John Mason to provide removal services.

M.H. South Shields, UK to Perth, Australia – May 2018

Absolutely one of the best movers I have worked with. Pleasant helpful admin staff and the delivery drivers were absolute angels sorting and moving the boxes where I asked them to. Arrived exactly when they said it would.

Selby, UK to Sydney, Australia - April 2018

Read more independent reviews about us on TrustPilot